QCA eARA homepage Statutory requirements, information and guidance for national curriculum assessments

14.0Useful contact details

Please make sure you have your LA/DCSF number before you call, for example 123/4567.

For enquiries about national curriculum tests and assessment

National curriculum tests helpline

For general enquiries about key stage 2 assessment arrangements.

Tel: 08700 60 60 40
Fax: 020 7509 5908
Email: tests@naa.org.uk
Website: www.naa.org.uk/tests
NAA
29 Bolton Street
London
W1J 8BT 
QCA enquiry line

For general enquiries about the work of QCA and
any issues regarding the regulation of the national
curriculum assessments.

Tel: 020 7509 5556
Fax: 020 7509 6666
Email: info@qca.org.uk
Website: www.qca.org.uk

QCA
83 Piccadilly
London
W1J 8QA
Test operations agency
For enquiries about statutory and modified test
orders, pupil registration, teacher assessments,
stationery packs, script handling and collection,
return of scripts and results, and marking reviews.
This helpdesk is run by ETS Europe for
the NAA.

Tel: 0870 1614530
Email: schools@testoperations.org.uk
Website: www.naa.org.uk/tests

Test operations agency
helpdesk.
QCA orderline
To order further copies of this booklet, optional
tests, other QCA publications and previous years’
test papers.

Tel: 08700 60 60 15
Fax: 08700 60 60 17
Email: orderline@qca.org.uk
Website: www.qca.org.uk/orderline

QCA orderline
PO Box 29
Norwich
NR3 1GN
Delivery of test materials
For enquiries about deliveries of statutory test
materials.

Tel: 0800 1694195

NAA distribution agency helpline
Modified tests (statutory)
For further information about statutory modified
tests.

Tel: 0870 3216727
Fax: 0870 3216429
Email: helpline@pia.co.uk

NAA modified test agency (statutory)
Modified tests (optional)
For enquiries about and how to order modified
optional test materials for years 3, 4 and 5

Tel: 01733 375356
Fax: 01733 375379
Email: qca@rnib.org.uk

NAA modified test agency (optional)
Become a marker
For enquiries and information about becoming
a marker for national curriculum tests.

Tel: 0870 1614529
Email: markers@testoperations.org.uk
Website: www.makingamark.org.uk

ETS Europe
DCFS public enquiry unit
For enquiries about the statutory requirements
for assessment, national results, Achievement and
Attainment Tables and reporting to parents.
Tel: 08700 00 22 88
Email: info@dcsf.gsi.gov.uk
DCSF public enquiry unit
Area 2b
Castle View House
Runcorn
WA7 2GJ
DCFS publications
To order single copies of DCFS materials and DCFS
circulars.
Tel: 0845 6022260
Fax: 0845 6033360
Email: dcsf@prolog.uk.com

DCSF publications
PO Box 5050
Annesley
Nottingham
NG15 0DJ

Information Commissioner's Office
For enquiries about the 1998 Data Protection Act
Tel: 01625 545700
Email: mail@ico.gsi.gov.uk
Website: www.ico.gov.uk
Information
Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF